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Create an account, complete identity verification and choose an eligible funding method. Transfers between UffPay users within Guatemala are instant and free. For international remittances, the sender fee is 3.5% + $0.50 and the UffPay receiver fee is $0. Currency conversion carries a separate FX charge of 1% to 1.5% over the applicable base rate. Review the quote for all charges and expected international delivery timing before confirming.

Download the app for iOS or Android and complete the requested identity checks. Available services, funding methods and limits depend on your location and account profile.

UffPay is for adults (18 or over). Senders in the United States register with a government-issued photo ID and the identity details required by U.S. customer identification rules. Recipients and users in Guatemala register with a DPI or passport. In both cases you also need an email address and a phone number.

No. The invitation code is optional: you can create your account without one and add it later from your profile.

Use the eligible funding methods shown in your app. U.S. remittances use card-funded inflows; available methods depend on your account, location and provider. Bank-account connections are coming soon and are not yet available.

Yes. Transfers between UffPay users within Guatemala are instant and free. Both accounts must be verified and account limits apply. International remittances and currency conversion have separate pricing and conditions.

Bill splitting is planned and is not yet available in the app. The website example lets you explore equal shares; it does not request or send payments. A launch date has not been announced.

Bank-account connections are planned and are not yet available. For now, use the eligible funding methods shown in your app. A launch date has not been announced.

UffPay uses identity verification, sanctions screening, transaction monitoring and security controls, supported by BlackEagle AI and reviewed by people. A risk alert can lead to additional verification or a hold; it is not a finding of fraud. On your side, keep your PIN, one-time codes, CVV and full card number private, and contact support from the app or this website if a message looks suspicious.

Open Ask UffPay at the bottom right of any page, choose a topic and enter your name and email (phone is optional). The AI assistant replies first, 24/7, in English or Spanish. If you ask for a person, the assistant asks for a short description of the issue and then transfers your conversation to the appropriate team, which handles cases during agent hours; you receive a response estimate once the case is confirmed. If chat is unavailable, write to support@uffpay.com. Never share your PIN, one-time codes, CVV or full card number in any channel.

UffPay is a financial technology company, not a bank, and does not itself provide insured deposits. Any deposit insurance through a partner bank depends on the account structure, ownership, records and applicable conditions. A bank’s FDIC status does not insure every wallet balance or protect against UffPay’s failure.

Limits vary by product, funding channel, time period, customer risk profile and partner terms. Complete the required identity checks and consult the limits shown for your account in the app.

Yes. UffPay Visa prepaid cards are rolling out, with Dock integration complete. Activation and use depend on issuer, network and customer requirements. Apple Pay and Google Wallet support is in a separate certification process and is not yet available.

Yes. UffPay is available for iOS and Android, and you can sign in securely from multiple devices with the same account.